Store information
Returns & replacements
Clear support for damaged, defective, or incorrect orders.
Last updated: 3 August 2026
Order cancellation
Ask to cancel within 12 hours of ordering. Cancellation is possible only before printing, procurement, or fulfilment begins. Once work has started for a selected model, size, or design, the order cannot be cancelled for a change of mind.
Eligible issues
Contact us within 7 calendar days of delivery if the item arrived damaged, has a material print defect, or is different from the product, phone model, size, or quantity confirmed in your order.
What to send
Include the order number, a clear photo of the complete item, close-ups of the issue, and photos of the outer packaging for transit damage. Keep the product and packaging until the case is resolved.
Not eligible
We cannot accept change-of-mind returns, an incorrectly selected phone model or poster size, normal colour differences between screens and physical print, ordinary wear, misuse, or damage after delivery.
Resolution
After verification, we may arrange a replacement, reprint, missing-item shipment, or refund. When a return is needed for an eligible issue, we will provide instructions and bear reasonable return shipping costs. Do not send a parcel without approval.
Refund timing
Approved refunds are sent to the original payment method. Banks and payment providers normally take 7–10 business days after processing to display the credit. COD refunds may require verified bank or UPI details shared through our official support channel.